Shipping & Delivery Policy
Last updated: October 28, 2026 • Effective for all pan-India orders, warranties & services.
100% Free Pan-India Insured Doorstep Delivery
Free delivery on every single product across all 28 states and union territories in India with zero hidden shipping fees.
1. Delivery Timeline & Handling Times
| Destination | Order Handling / Dispatch | Estimated Transit Time | Total Delivery Time |
|---|---|---|---|
| Delhi NCR, Mumbai, Bengaluru, Hyderabad, Chennai, Kolkata, Pune | 1 - 2 Business Days | 2 - 3 Business Days | 3 - 5 Business Days |
| State Capitals & Tier 2 Cities | 1 - 2 Business Days | 3 - 4 Business Days | 4 - 6 Business Days |
| Tier 3 Cities, Rural & Remote PIN Codes | 1 - 2 Business Days | 4 - 6 Business Days | 5 - 8 Business Days |
2. White-Glove Delivery for 4D & 3D Massage Chairs
For heavy luxury equipment such as 4D Zero-Gravity Massage Chairs and Commercial Fitness units:
- Delivered via heavy-duty cushioned express surface cargo trucks to ensure zero internal or leather damage.
- Includes Free White-Glove Room-of-Choice Delivery — our logistics crew carries the chair up your elevator or staircase into your chosen living room or bedroom.
- An authorized AyuPragya technician conducts doorstep unboxing, subframe alignment, and full functional demonstration.
3. Courier & Logistics Partners
All shipments are handled by premier national logistics networks including Shiprocket, Delhivery, Blue Dart, DTDC, SafeXpress, and TCI Express with full transit insurance.
4. Live Order Tracking
The moment your package is dispatched, an automated SMS and WhatsApp notification containing your AWB tracking number and carrier link is sent. You can track your real-time shipment status 24/7 at ayupragya.com/track-order.